Technical Maintenance

Regular maintenance of computer equipment. Prevention, cleaning, updates, fault diagnostics.

Technical Maintenance
We work with:WindowsLinuxMicrosoft 365

What problems clients face

Familiar situations? We know how to solve them

Frequent Equipment Failures

Slow Computer Performance

Outdated Software

Viruses and Threats

Who this service is for

We work with companies of any scale

Offices

Stores

Clinics

Educational institutions

What tasks we solve

We handle the full scope of work

Preventive Cleaning

Software Update

Disk Check

Antivirus Scanning

Problem Diagnostics

Component Replacement

What's included in the service

Regular Prevention

On Schedule

Dust Cleaning

Extended Equipment Life

System Updates

OS and Programs

Security Check

Antivirus, Passwords

Diagnostics

Problem Detection

Reporting

On Work Performed

Advantages

50%

Fewer Failures

Thanks to Prevention

2x

Service life

Equipment

Regularly

Maintenance

On Schedule

Your data is protected

We sign NDA and SLA — legal guarantees of confidentiality and service quality

NDA with every client

We sign a non-disclosure agreement before starting work — your passwords, data, and confidential information are legally protected

SLA — guaranteed deadlines

Response time and work completion deadlines are fixed in the contract. Critical incidents — from 1 hour, standard requests — up to 24 hours

Regular reporting

After each maintenance you receive a detailed report: what was done, what was found, what we recommend

Financial guarantees

Penalty clauses for NDA violations and SLA non-compliance are specified in the contract — full responsibility on our side

How we work

1

Consultation

Discussing tasks and requirements

2

Design

Developing technical solution

3

Implementation

Implementing and configuring the system

4

Support

Supporting and developing

FAQ

How Often Is Maintenance Needed?

We recommend quarterly for office equipment. For servers — monthly. For dusty environments — more often.

What Is Included in Maintenance?

Dust cleaning, disk check, software update, antivirus scanning, temperature check.

Do Computers Need to Be Turned Off?

During cleaning — yes, usually 15-30 minutes per PC. We schedule work at a convenient time.

How do you protect our data?

We sign an NDA (non-disclosure agreement) before starting work. All passwords and access credentials are stored in secure password managers. Our employees undergo confidentiality training. Penalty clauses are in place for NDA violations.

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