IT Outsourcing in Tashkent
Complete transfer of IT functions to a professional team. We take on all tasks related to maintaining your IT infrastructure, from tech support to strategic planning.
What problems clients face
Familiar situations? We know how to solve them
High costs of maintaining an IT department
Lack of qualified specialists
Downtime due to technical failures
No 24/7 support
Who this service is for
We work with companies of any scale
Small and medium business
Companies without IT department
Growing startups
Branch networks
What tasks we solve
We handle the full scope of work
User technical support
Server administration
Infrastructure monitoring
Security management
Backup
IT consulting
What's included in the service
24/7 support
Help available 24/7, including weekends and holidays
Fixed cost
Predictable budget with no hidden fees
SLA guarantees
Guaranteed response and resolution times
Proactive monitoring
We identify problems before they occur
Dedicated manager
Personal curator for your company
Regular reports
Transparency of all completed work
Advantages
Cost reduction
Savings on IT department maintenance
System availability
Minimal downtime thanks to monitoring
Response time
Quick response to critical incidents
Expand Your Capabilities
Additional modules and options for maximum efficiency
24/7 IT monitoring
Round-the-clock monitoring of servers, network, and services with Telegram alerts
IT asset inventory
Tracking all equipment, licenses, and software with an up-to-date database
IT infrastructure audit
Complete audit of current IT state with report and recommendations
License management
Tracking deadlines, renewal, and optimization of software licenses
Backup
Automatic data backup setup and disaster recovery plan
Cybersecurity
Security audit, threat protection, and employee training
Your data is protected
We sign NDA and SLA — legal guarantees of confidentiality and service quality
NDA with every client
We sign a non-disclosure agreement — your data, passwords, and business information are legally protected
SLA with guaranteed response times
Guaranteed incident response time is specified in the contract — from 15 minutes for critical situations
Transparent reporting
Monthly reports on completed work, infrastructure status, and improvement recommendations
Penalty clauses
Financial liability for NDA violations and SLA non-compliance — you are protected by the contract
How we work
Consultation
Discussing tasks and requirements
Design
Developing technical solution
Implementation
Implementing and configuring the system
Support
Supporting and developing
FAQ
What's included in IT outsourcing?▼
The basic package includes user support, server and network administration, monitoring, backup and consulting. Additionally, you can add security management, equipment procurement and other services.
How much does IT outsourcing cost?▼
The cost depends on the number of workstations: up to 10 PCs — from 1,750,000 sum/month, 10-30 PCs — from 3,500,000 sum/month, 30-100 PCs — from 7,000,000 sum/month. Exact calculation on the calculator page.
How quickly do you respond to requests?▼
Critical incidents are handled within 15 minutes. Standard requests — within 2 hours. Resolution time depends on problem complexity, but we always keep you informed about the status.
Can it be combined with your own IT department?▼
Yes, we offer a hybrid model where we handle routine tasks while your specialists focus on development. This optimizes workload and costs.
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