IT Outsourcing
Complete transfer of IT functions to a professional team. We take on all tasks related to maintaining your IT infrastructure, from tech support to strategic planning.
What problems clients face
Familiar situations? We know how to solve them
High costs of maintaining an IT department
Lack of qualified specialists
Downtime due to technical failures
No 24/7 support
Who this service is for
We work with companies of any scale
Small and medium business
Companies without IT department
Growing startups
Branch networks
What tasks we solve
We handle the full scope of work
User technical support
Server administration
Infrastructure monitoring
Security management
Backup
IT consulting
What's included in the service
24/7 support
Help available 24/7, including weekends and holidays
Fixed cost
Predictable budget with no hidden fees
SLA guarantees
Guaranteed response and resolution times
Proactive monitoring
We identify problems before they occur
Dedicated manager
Personal curator for your company
Regular reports
Transparency of all completed work
Advantages
Cost reduction
Savings on IT department maintenance
System availability
Minimal downtime thanks to monitoring
Response time
Quick response to critical incidents
How we work
Consultation
Discussing tasks and requirements
Design
Developing technical solution
Implementation
Implementing and configuring the system
Support
Supporting and developing
FAQ
What's included in IT outsourcing?▼
The basic package includes user support, server and network administration, monitoring, backup and consulting. Additionally, you can add security management, equipment procurement and other services.
How quickly do you respond to requests?▼
Critical incidents are handled within 15 minutes. Standard requests — within 2 hours. Resolution time depends on problem complexity, but we always keep you informed about the status.
Can it be combined with your own IT department?▼
Yes, we offer a hybrid model where we handle routine tasks while your specialists focus on development. This optimizes workload and costs.
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