Turnkey PBX in Tashkent
We deploy IP PBX systems on Asterisk or FreePBX: installation, IVR and queue configuration, call recording, CRM integration, IP phone supply, and staff training. We connect to any telecom operator. Then — ongoing support to keep your PBX running smoothly.
We work with: Asterisk · freepbx · Grandstream · Yealink · fanvil
Supply for this service
We supply the hardware and licenses for this project
We work through a major regional distributor. We select a configuration to match your task and budget, and deliver officially with the manufacturer's warranty.
Yealink, Fanvil, Grandstream, AudioCodes
What people come to us with
- Your operator's boxed PBX doesn't integrate with your CRM
- Hard lock-in to one operator — you can't change your plan
- Call recording from your operator is unavailable or expensive
- You tried setting up FreePBX yourself — half the features don't work
- Your old analog PBX can't handle remote work and integrations
Who this service is for
- Sales offices of 5–50 people
- Call centers and support teams
- Retail and branch networks
- Hotels and medical clinics
- Teams with hybrid schedules
What's included in the service
- IVR menus of any depth
- Multi-level routing by department and scenario
- Call queues
- Fair distribution, priorities, SLA
- 100% call recording
- Full archive on your own server, no limits
- Softphone in your browser and on mobile
- Your work number from your computer, at home, or on the go
- CRM integration
- Pop-up client cards, click-to-call, automatic leads
- Backup SIP trunk
- Automatic failover to a second operator
- Black/white lists
- Filtering of spam calls and unwanted numbers
- Caller ID substitution
- Call from one number, display another — for multi-brand scenarios
Work on the project
- PBX architecture design for your scenario
- Asterisk or FreePBX installation on your server or in the cloud
- IVR menu, queue, routing, and fail-over configuration
- Connecting your operator's SIP trunk (Uztelecom, Beeline, any provider)
- Supply and setup of IP phones (Yealink, Fanvil, Grandstream)
- Integration with CRM (amoCRM, Bitrix24, 1C) and messengers
- Training for staff and supervisors
- Handover of credentials, configs, and documentation
Specifications and warranty
Typical deployment time
From signing the contract to the PBX going live in an office of 20–50 people
Often taken together with this
CRM integration
amoCRM, Bitrix24, 1C — pop-up client cards, click-to-call, automatic lead creation
Learn MoreCall center functionality
Priority-based queues, wallboard, supervisor call monitoring — for departments with high call volumes
Learn MoreIVR menu
Multi-level voice menu with touch-tone recognition
Call recording and archive
Recording of 100% of calls, search by date/number, tags for quality control
Softphone for remote work
Apps for Mac/Windows/iOS/Android — your work number from anywhere
Backup SIP trunk
Connecting a second operator as a backup — automatic failover in case of outage
Website callback
A "call me back" widget — the lead leaves a number, the PBX dials automatically
Messenger integration
Routing WhatsApp and Telegram messages into the agent queue
How we work
- 01
Consultation
Discussing tasks and requirements
- 02
Design
Developing technical solution
- 03
Implementation
Implementing and configuring the system
- 04
Support
Supporting and developing
FAQ
What does PBX installation include and how much does it cost?+
Asterisk/FreePBX installation, IVR, queues and call recording setup, CRM integration, IP phone supply and training. For a 10-person office — from 3,500,000 UZS one-off. For 30–50 people — from 10,000,000 UZS. Exact price via the calculator or after a short audit. SIP trunk and call minutes from your operator are billed separately.
Do you sell minutes, phone numbers, and SIP trunks?+
No, we are a PBX integrator, not a telecom operator. You purchase numbers and minutes from Uztelecom, Beeline Business, Mobilink, or any SIP operator. We connect the PBX to your chosen operator and help you pick the best tariff for your call volume.
Asterisk or FreePBX — which one to choose?+
FreePBX is a user-friendly web interface on top of Asterisk. For most clients we recommend FreePBX (easier to administer, ready-made modules). For non-standard scenarios with a custom dial plan — pure Asterisk.
What if the PBX breaks down?+
Under a maintenance contract the response time is fixed: a site-wide telephony outage — 1–2 hours, a problem for a single employee — 4 hours, during working hours. We back up the PBX configuration regularly and can bring up a standby server. Without a contract we will still fix it, but at the one-off rate.
Can we keep our existing phone numbers?+
Yes. Your operator ports existing numbers to the new SIP account (takes 1–2 weeks, depending on the operator). We handle the process end to end so there's no downtime during the transition.
How long does deployment take?+
An office of 20–50 people — 1–2 weeks from contract signing to launch. A call center with 100+ agents — 3–4 weeks. The exact timeline is confirmed after the design stage.
Where are call recordings stored?+
On your own server (or your cloud) — you fully own your data. With a telecom operator this isn't possible: they keep the recordings and charge you a monthly fee for access.
What is NOT included in the service?+
Not included: phone numbers, call minutes, and the SIP trunk (purchased from a telecom operator), plus the physical internet connection. Everything related to the PBX itself is included — software, configuration, equipment, training, and support.
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